Carparelli FAQ

Pre-Sales Questions

Can I order directly from Carparelli Guitars? Yes, we prefer to work with you directly.

I am a parent shopping for a first guitar for my child, how do I select the right instrument for them? We strongly recommend that you involve your son or daughter in the purchase of their first instrument. Even if this is a gift, please include them in the selection process as it may be the most important decision of their lifelong musical journey. Set a firm budget and let them do some research and shopping with you. Once you both have agreed on a selection, review it with them. If you think you need additional guidance we are here to help.

I am a beginner, What is the best guitar for beginners in your product lineup? or Which is the best Carparelli Series for the beginner player? Important considerations are: Budget, Playability, Sound Quality, Looks and overall Quality of Construction. The best guitar and the one you will stick with is the one you will continue playing and growing into, an instrument you want to have a relationship with and can grow to love is ultimately the best choice for YOU. By providing your best guitar value, we strive to offer choices that should make buying a Carparelli your best decision. Your first guitar is an important decision. If you still have questions and need assistance, please contact us.

I am an intermediate player, What is the best guitar for intermediate players  in your product lineup. or Which is the best Carparelli Series for the Intermediate Player? For the most part, the answer above applies to the intermediate player also. It is likely your budget is higher and you are more concerned with features a higher priced instrument can deliver. We offer a full lineup of guitars for the intermediate guitar player. We know you will find what you are looking for here. If you need any assistance please contact us. Carparelli Guitars is committed to your complete satisfaction.

I am a professional guitarist. Which series of instruments do you recommend to the Professional Guitarist? Of course, by now you know exactly what you want in your instrument, all of the above. Our commitment to providing a full range of options means you can count on Carparelli to deliver no matter what direction your musical journey takes. We are extremely proud to work with YOU the professional musician. If you need a particular customization, just ask. We will do everything possible to fulfill your needs.

Which series of guitars is best for the Blues guitarist (best guitar for the Blues)? This is the toughest category to define. Blues is the foundation for most of today’s popular music and has been played on most all styles of instruments. Blues isn't generally about the instrument but the way it is being played. Usually with a “shuffle” beat. Pick the instrument that attracts you then study and emulate the Bluesmasters. You'll get there with your Carparelli.

Which Carparelli model(s) are best for the Jazz guitarist (best guitar for Jazz)? Usually, Jazz guitarists gravitate toward hollow body or semi-hollow body instruments or higher end Les Paul style instruments like our S4 solid body.

Which Carparelli model(s) are best for the Bluegrass Music (best guitar for Bluegrass)? Most Bluegrass music is played on more traditional acoustic instruments. We suggest our Spirit of '69 acoustic. More Acoustic models are on the way.

Which Carparelli model(s) are best for playing Folk Music (best guitar for Folk)? Usually acoustic instrument are used for Folk. We suggest our Spirit of '69 acoustic. More Acoustic models are on the way.

Which Carparelli model(s) are best for playing Country Music (best guitar for Country)? Most all of our models can be used for that recognizable Country sound. Select the model and pickup configuration that best suits your Country Musician image and style.

Which Carparelli model(s) are best for playing Classic Rock (best guitar for Classic Rock)? Most often Solid body electrics are used for Classic Rock. Select the model and pickup configuration that best fits that Classic Rocker image and style.

Which Carparelli models are best for playing Metal (best guitar for Heavy Metal)? Solid Body Electrics with an edgier look are your answer here. Hardware should be durable enough for a more aggressive attack.

Which Carparelli model(s) are best for Shredding (best guitar for Shredding)? Same answer as Metal above PLUS It's more about speed and better upper register access. Our improved neck profiles and joins make this a reality. Shredders frequently look for a Floyd Rose style bridge and locking nut or tuning heads to maintain tuning.

Which model(s) do you offer in Lefty (guitars for left handed players)? ALL Models. If not readily available, please custom order. Depending on your configuration there may be a small up-charge and there will certainly be an additional waiting period. These will all be confirmed prior to your order. And, you will receive exactly the instrument YOU want. Initiate inquiries at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Are Carparelli Guitars supplied with a case? Yes, a case is included with ALL Carparelli Models.

Since you only sell direct and/or don't have a retail outlet near my home, do you offer a trial period for evaluation on new instrument purchases? Yes, we offer a 14 day evaluation period. This period begins on the delivery date (the date you sign for your guitar). The purchaser is responsible for all return shipping charges and any customs or duties. Obviously, the instrument MUST be returned in NEW condition and only with a Carparelli Return Material Authorization Number (RMA#). Your refund will be made only after we have made our RMA inspection. Please initiate any correspondence through our general mailbox at : This email address is being protected from spambots. You need JavaScript enabled to view it.

Are Carparelli Instruments backed by a Warranty? Yes, see our Warranty page: (Warranty page address here)

I am a Professional Guitarist, Does Carparelli Guitars offer a Professional Discount? To inquire about our Artist Discount, please contact us by e-mail at: This email address is being protected from spambots. You need JavaScript enabled to view it.

General requirements are that either you or your band:
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  • Tour internationally
  • Offer music for sale through a mainstream retail venue
  • Have either a press kit to send by post or artist/band specific website
    (Not Facebook or Myspace)
  • Are published by a recognized record label
  • Have professional management representation

Or, you are a studio musician who works with internationally established artists/acts meeting the above criteria.

Shipping and Delivery Questions

Do you ship outside North America? We ship Carparelli Guitars worldwide through either Canada Post or our broker.

How much will shipping my instrument cost? We will need your complete delivery address in order to calculate a shipping quote.

Will I have to pay taxes when ordering outside Canada? Yes, depending on your delivery location, you may be responsible for National, Regional, Provincial or State and Local taxes. You should contact your local shipping broker or import tax agent regarding this issue.

Post Sales and General Questions

Where are Carparelli Guitars produced? Carparelli Guitars are built by five different builders based in Korea. We offer Custom Shop capabilities in North America (see below). One significant difference, Carparelli Guitars really are built and overseen by Carparellis.

Does Carparelli Guitars maintain a custom shop? At this time we do not maintain a brick and mortar custom shop but can build certain Carparelli models to spec in either Korea or North America.
For more information on any customization project, please contact us by e-mail at: This email address is being protected from spambots. You need JavaScript enabled to view it..

What string brand was installed on my new Carparelli instrument? Carparelli Hand Wound – BRASS BALLS.

Can I change my String Gauge? Yes, but changing string gauges may affect your action/neck relief. You may need a slight adjustment of the truss rod to compensate for the slight difference in tension If you don't feel confident in making this change yourself, please take your instrument to a local professional. Most reputable guitar retailers, luthiers or repair shops can make this adjustment for you.

What is the process for Warranty repairs? How do I obtain an RMA# (Return Merchandise Authorization Number)? Please initiate this process by contacting us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Where can I have my Carparelli serviced? We suggest finding an experienced, trustworthy, local Guitar Technician or Luthier. If you are having trouble finding a competent source, we will do everything possible help you locate an acceptable source for servicing your instrument. If there is no viable local service solution in your area we may offer to repair your instrument internally. This will will be performed on a cost plus basis (i.e. actual cost plus a small handling fee). The process is similar to warranty repair. Please initiate inquiries by contacting us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Are repair or modification parts available for my Carparelli instrument? Yes. We can supply repair parts. Most Carparelli Guitars follow established industry standards for specifications and dimensions. We make no guarantee the parts for your individual instrument are readily held in stock. IMPORTANT: Customer repair or modification will negate any warranty protection you may have. Please read and understand your rights and obligations under the warranty fully prior to making any repairs to or modifying your instrument in any way.

What is the Carparelli evaluation process for endorsements? Please see the above Discount criteria. We seek out and find artists who share and express our unique vision. Performers it makes sense for us to count as industry partners. We value real talent and passion not just for guitars or music but for Life, Love and Peace. Our planet would be a much happier place if every passenger were able to play a Carparelli each and every day. Reality is that we have to be selective in our support. If you feel there is a real connection, something we have simply overlooked, something that has a real chance to change the world we share, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will need to see (and hear) YouTube clips showing a selection of your most recent and best quality work.

How can I become a dealer for Carparelli Guitars? At this time, we are not considering applications from new dealers. Our current business model and pricing structure means that sales in North America will be made directly to the customer. In the future we may develop franchise opportunities. Check this page for current status.

Don't see your question/answer in the above list? Need personal help figuring out what guitar models are best for you? Having trouble locating a specific guitar model on our site? Have a general question about Carparelli Guitars of a model you can't locate online? We are glad to help with any of these questions and more. Please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. to make an appointment for a personal consultation. Our normal business hours are 9 am to 4:30 pm EST (GMT-4, UTC-5), Monday through Friday.