Warranty

Carparelli Limited Warranty

Your new instrument has been built using the best components and workmanship available in the world.

This instrument is warranted to be free of defects in component manufacture or quality of workmanship for the period of one year from the original date of purchase.

Said warranty applies only to the original owner and is not transferable.

Repairs or modifications made to this instrument by any unauthorized party will immediately void this warranty.

If you notice a problem with your instrument, please contact us immediately. This is best done through e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. Proof of purchase in the form of your original sales receipt will be required as well as a detailed written description of the problem and any other significant circumstances. We will likely also request pictures if possible.

If we determine that we need to evaluate your claim, we will issue a Carparelli Return Materials Authorization (RMA) number. This number should be displayed prominently on the return shipping box near the address. If an instrument arrives at our facility without an RMA, number it will be refused.

This warranty does NOT cover the following:

  • Shipping costs either to or from our facility,
  • Damage caused in shipping,
  • Normal wear (particularly strings, frets, pickguards),
  • Damage or breakage caused by either misuse or an overly aggressive playing style,
  • Damage caused by inadequate storage,
  • Damage caused by exposure to atmospheric fluctuations, in particular temperature or humidity changes,
  • Damage or breakage caused either by accident or act of God,
  • *Sound quality or Tone

Any repair or replacement will be made solely at the discretion of a duly authorized representative of Carparelli Guitars. Said repair or replacement will be strictly limited to the amount of the original purchase price. Wherever possible like components or materials will be used to make repairs. Any necessary parts substitutions required due to parts availability will be made solely at the discretion of Carparelli Guitars and its duly authorized agents.

Carparelli Guitars assumes no liability for loss or damage due to the performance of this product and makes no claim regarding suitability for a specific purpose.

This document is the only accepted warranty of our products. Any other representation or implied warranty will not be accepted in its stead.

*Because the sound you get from your instrument depends not only on your instrument but also on your own playing style and  the quality of your other components, sound quality or tone will not be considered an acceptable reason for return. You are fully responsible for the selection, care and maintenance of your own equipment.

Play, Love, Live

The Carparelli Team