Terms and Conditions

Effective Date: 2025-05-20

Welcome to Carparelli Guitars! These Terms and Conditions (“Terms”) govern your use of our website and online store, hosted via Ecwid. By accessing or purchasing from our site, you agree to abide by these Terms. If you do not agree, please discontinue use of our services.

1. Use of Website & Store

You agree to use our website and Ecwid-powered store only for lawful purposes and in accordance with these Terms. You may not:

• Violate any local, national, or international laws or regulations
• Use our site to infringe on any intellectual property rights
• Transmit any viruses, malware, or unauthorized data
• Attempt unauthorized access to any part of the store or server

2. Products and Availability

We sell a variety of guitars, accessories, and music gear. While we strive for accuracy, product details, availability, and prices may occasionally change or contain errors. We reserve the right to:

• Modify product listings or discontinue items
• Correct any errors without prior notice
• Cancel any order due to pricing or inventory issues (with a full refund)

3. Orders and Payment

Orders placed through our Ecwid store are processed securely via third-party payment gateways (e.g., PayPal, Stripe). When placing an order, you agree to:

• Provide accurate and complete billing/shipping information
• Ensure you are authorized to use the payment method submitted
• Pay all charges, including applicable taxes and shipping fees

All transactions are encrypted, and we do not store payment information.

4. Shipping and Delivery

We offer domestic and international shipping. Delivery times are estimates and may vary based on carrier delays, location, and customs. You are responsible for:

• Providing a valid shipping address
• Any customs duties or import taxes (for international orders)

See our [Shipping Policy] for full details.

5. Returns & Refunds

We accept returns under specific conditions outlined in our [Return & Refund Policy]. Custom-made guitars and clearance items may be non-returnable unless defective.

6. User Accounts

Ecwid may allow customers to create an optional user account to track orders and save preferences. If you create an account, you are responsible for:

• Keeping your login credentials secure
• Immediately reporting unauthorized use

We reserve the right to suspend or delete accounts at our discretion.

7. Intellectual Property

All content on our website—including images, videos, designs, logos, and product descriptions—is the property of Carparelli Guitars and may not be copied or reproduced without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Carparelli Guitars will not be liable for:

• Any indirect, incidental, or consequential damages
• Any delay or failure in performance caused by events beyond our control
• Any loss related to the use or misuse of our products

Our liability is limited to the amount paid for the item(s) in question.

9. Third-Party Services

Our Ecwid store integrates with services like shipping carriers, payment processors, and analytics providers. We are not responsible for the terms, policies, or performance of these third parties. Use them at your own risk and discretion.

10. Governing Law

These Terms are governed by the laws of the Province of [Insert Province], Canada, without regard to conflict of law provisions.

11. Updates to These Terms

We may update these Terms occasionally to reflect changes in our operations or legal obligations. Updated versions will be posted on this page with a new “Last Updated” date.

12. Contact Us

For questions or concerns about these Terms and Conditions, contact us:

📧 info@carparelliguitars.com
📞 416-558-2342